By joining the Cru Club online, you agree to receive three (3) consecutive Cru Club shipments before cancellation or a $75 processing fee for early termination. We appreciate 30 days’ notice in advance of the next scheduled shipment. We cannot cancel your membership once a Cru Club shipment is in process.
CRU CLUB POLICIES
- Federal law requires that someone 21+ must be physically present to sign for wine package at time of delivery. We highly recommend shipping to a business address.
- Cru Club selections are shipped toward the end of October, February, and May, via UPS or FedEx Ground.
- Extreme heat or cold can compromise wine. Our shipping schedule is designed to avoid most extreme weather conditions. However, in the event of extreme weather conditions, we may hold your shipment until weather is favorable.
- Shipping rates may vary. Cru Club shipments to Alaska and Hawaii incur an additional $30 shipping charge when flat rate shipping is applied.
- Cru Club members are responsible for additional shipping charges incurred due to misdirected or returned shipments. A redirect fee will be applied if an address is changed en route, and a re-shipping fee applies if we have to re-ship your package. Fees reflect the going rate charged by the shipping company. Please keep your account information current.
- You must be 21 or over to purchase wine.
- Cru Club charges will be billed directly to your credit card, three times per year. We will notify you by e-mail about upcoming shipments two weeks prior to shipping and bill your credit card one week prior to shipping.
- Current sales tax rates for most states and local regions will apply.
Please notify the Wine Club Director of address, e-mail, telephone, and/or credit card changes one month prior to scheduled shipment dates. Our Wine Club Director can be contacted at firstname.lastname@example.org.
Membership may be cancelled at any time after receiving three (3) shipments. We appreciate 30 days’ notice in advance of the next scheduled shipment. We cannot cancel your membership once a Cru Club shipment is in process. Cancellation prior to receiving three shipments will result in a $75 processing fee for early termination.